Privacy policy

At BALLRZ, we are committed to protecting your privacy and ensuring your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase from us.

Information We Collect

We collect the following types of personal information:

a. Information You Provide:

  • Name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment information (processed securely via our payment processor)
  • Account login information (if applicable)

b. Automatically Collected Information:

  • IP address
  • Browser type and version
  • Device type
  • Pages visited and time spent on site
  • Referring website

Cookies and similar technologies may be used to collect some of this data. You can manage cookies in your browser settings.

How We Use Your Information

  • Process and fulfill orders
  • Communicate order status and updates
  • Respond to inquiries and provide customer support
  • Improve our website and services
  • Send marketing emails (only with your consent)
  • Detect and prevent fraud or security issues

Sharing Your Information

We do not sell or rent your personal data. However, we may share your information with trusted third parties:

  • Payment processors (e.g., Stripe, PayPal)
  • Shipping carriers (e.g., UPS, FedEx, SHIPROCKET)
  • Marketing and analytics tools (e.g., Google Analytics, Mailchimp)
  • Legal authorities if required by law

All third parties are required to keep your data secure and use it only for the intended purpose.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Correct or update your information
  • Request deletion of your data
  • Withdraw consent for marketing communications
  • Lodge a complaint with a data protection authority

To exercise these rights, please contact us at Info@ballrz.in

Data Security

We implement appropriate security measures (encryption, secure servers, limited access) to protect your personal information. However, no system is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal data only for as long as necessary for the purposes outlined in this policy, or as required by law (e.g., tax or accounting obligations).

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content or privacy practices. Please review their privacy policies separately.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Effective Date.”

Contact Us

  • Email: Info@ballrz.in
  • Phone: +91-9953255154
  • Address: H-1-865 FIRST FLOOR RIICO INDUSTRIAL AREA BHIWADI RAJASTHAN, Pin -301019